Shipping Policy

At KNTROL, every piece is created with intention and crafted for you. This allows us to reduce excess, maintain quality, and ensure every item meets our standard before it reaches you.

Processing & Production

All orders are made to order. Please allow 2–5 business days for production before shipment.

During high-demand periods, processing times may be slightly extended. We appreciate your patience, excellence takes intention.

Once your order ships, you’ll receive a confirmation email with tracking details.

Estimated Delivery Times

Delivery timelines vary based on destination:

Canada: 3–10 business days
United States: 3–7 business days
International: 7–21 business days

Please note that these are estimated transit times and may vary due to carrier delays or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method and order size. From time to time, we may offer complimentary shipping promotions.

International Orders, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees. These charges are determined by your local customs authority and are the responsibility of the customer.

We are not responsible for delays caused by customs clearance.

Order Accuracy

Please ensure your shipping address is correct at checkout.
KNTROL is not responsible for orders delayed or returned due to incorrect or incomplete address details. If a package is returned, additional shipping fees may apply. Please see our refund policy for details.

Tracking & Support

You’ll receive tracking information once your order ships. Please allow up to 48 hours for tracking updates to appear.

If you experience any issues with your shipment, we’re here to help.
Contact us at kntrolathletics@gmail.com and we’ll assist you as quickly as possible.

At KNTROL, discipline is in the details and that includes how your order reaches you.

Lost or Delayed Packages

If your order appears delayed:

Please check tracking first.
If your package is marked delivered but not received, contact us.
If you need further assistance, contact us at kntrolathletics@gmail.com within 14 days of the estimated delivery date.